What Does the Guest Need?
A guest at Harbor Hotel has emailed the front desk before arrival. The message is long, polite and contains three different things — only one of them needs action today.
Bridge the gap between learning and earning.
Every workplace writes things down differently — notices, messages, handovers, forms. Here you can practice working out what a piece of writing is actually asking you to do, and writing back clearly.
Practice it
These run on the same SkillRise Workday structure as the workplace stories: you arrive, something happens, you decide, and Rise talks it through with you.
A guest at Harbor Hotel has emailed the front desk before arrival. The message is long, polite and contains three different things — only one of them needs action today.
A new notice appears in the staff room at Fresh Market. You have four minutes before your shift to work out whether it changes anything for you.
Estimated readiness: Q4 2026
Not playable yet — nothing to start here.
A message lands on the team group at 9 p.m. about tomorrow's cover. You need to know whether it is about you.
Estimated readiness: Q4 2026
Not playable yet — nothing to start here.
You need to email a supervisor about a change you cannot make in person. Short, clear and professional.
Estimated readiness: Q4 2026
Not playable yet — nothing to start here.
New-starter paperwork at Precision Manufacturing asks for information in unfamiliar language.
Estimated readiness: Q4 2026
Not playable yet — nothing to start here.
Your manager leaves instructions for a task while she is off-site. Two readings are possible.
Estimated readiness: Q4 2026
Not playable yet — nothing to start here.
SkillRise can help you practice, but sometimes you may want deeper learning or one-to-one support. These trusted resources offer free or low-cost help.
Links in this section leave SkillRise and open in a new tab.
Find adult education near you: reading, writing, math and high-school-equivalency support.
Visit resource — leaves SkillRise ↗Free U.S. Department of Education learning resources for reading, writing, math, English, job skills and health.
Visit resource — leaves SkillRise ↗Libraries, adult education programs, community colleges and workforce centers often provide free literacy, English, digital-skills and career support.
Find local support — leaves SkillRise ↗SkillRise links to trusted external resources for additional support. Availability and eligibility may vary by location.