Retail — home goods
Rise & Co. Homeware
The Return
A senior coworker presses for a refund exception in front of waiting customers.
Enter workdaySkills plan
Make a skills plan
Pick a workplace and a skill and get a plan: workdays to try, small real-world practice steps, tools and further learning (free and paid options), and one next move. Start with a suggestion, or choose your own.
A few good places to start
Choose my own workplace and skill
Step 1 · Choose a workplace
Step 2 · Choose a skill
Your plan
Conflict navigation at Falls Health Clinic
Handling disagreement without automatically escalating it or swallowing it.
Add this focus to my Spark guideWorkdays to walk through
Workday 01 · The Favor
Monday · 8:52 AM
Your cousin's husband wants to know if his wife came in last week, and why. He's not being cruel about it. He's just asking.
Workday 02 · A Slow Afternoon
Tuesday · 1:15 PM
Nothing urgent is happening, which is its own kind of trap. No-shows, a records request and a phone that won't stop, and every small decision is yours alone.
Practice steps
Choose a step that fits your situation. Mark a step when you have tried it in a setting that fits your life — at work, in a class, while volunteering, caregiving, in your community or in a practice conversation. Nobody is grading this.
The same skill somewhere else
Manufacturing · Production line
Fenmore Line 4
Eleven Minutes
An experienced coworker suggests a workaround for a faulty safety guard.
Enter workday