Skills plan

Make a skills plan

Pick a workplace and a skill and get a plan: workdays to try, small real-world practice steps, tools and further learning (free and paid options), and one next move. Start with a suggestion, or choose your own.

A few good places to start

Choose my own workplace and skill

Step 1 · Choose a workplace

Step 2 · Choose a skill

Your plan

Emotional regulation at Rise & Co. Homeware

Feeling it and still choosing your next move.

Add this focus to my Spark guide

Not the same as: Being emotionless. Professional does not mean blank.

Workdays to walk through

Workday 01 · The Return
Saturday · 11:40 AM
A customer wants to return something the policy doesn't cover, in front of a line of other customers, and Denise isn't answering her phone.
Enter workday Read the lesson
Workday 02 · An Ordinary Tuesday
Tuesday · 8:55 AM
Restocking, a schedule change texted at 9pm last night, and Aaliyah's section looking untouched again. Nothing here is a crisis. It still adds up.
Enter workday
Workday 03 · Teaching What You Weren't Taught
Thursday · 1:10 PM
Denise wants you to train Toby on damaged-stock write-offs. You've done it exactly once, badly, and nobody ever checked your work.
Enter workday

Practice steps

Choose a step that fits your situation. Mark a step when you have tried it in a setting that fits your life — at work, in a class, while volunteering, caregiving, in your community or in a practice conversation. Nobody is grading this.

The same skill somewhere else

Healthcare · Primary care front desk

Falls Health Clinic

The Favor

A relative pushes back against a privacy boundary by reminding you of your personal connection.

Enter workday

Digital marketing agency

BrightSpark Digital

Reply All

A forwarded message brings an uncomfortable conversation with your account director.

Enter workday