Digital marketing agency
BrightSpark Digital
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An uncomfortable email mistake brings up defensiveness as well as the need to explain what happened.
Enter workdaySkills plan
Make a skills plan
Pick a workplace and a skill and get a plan: workdays to try, small real-world practice steps, tools and further learning (free and paid options), and one next move. Start with a suggestion, or choose your own.
A few good places to start
Choose my own workplace and skill
Step 1 · Choose a workplace
Step 2 · Choose a skill
Your plan
Self-awareness at Falls Health Clinic
Noticing your own reactions, preferences, limits and patterns.
Add this focus to my Spark guideWorkdays to walk through
Workday 01 · The Favor
Monday · 8:52 AM
Your cousin's husband wants to know if his wife came in last week, and why. He's not being cruel about it. He's just asking.
Workday 02 · A Slow Afternoon
Tuesday · 1:15 PM
Nothing urgent is happening, which is its own kind of trap. No-shows, a records request and a phone that won't stop, and every small decision is yours alone.
Practice steps
Choose a step that fits your situation. Mark a step when you have tried it in a setting that fits your life — at work, in a class, while volunteering, caregiving, in your community or in a practice conversation. Nobody is grading this.
The same skill somewhere else
Education · Student services
Kesterly College Front Desk
The Form He Can't Read
A slow-moving form raises questions about your own assumptions and patience.
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