Five sheets · US Letter · Print the whole pack, or select pages 2–4 for learner cards.
SkillRise Spark · Facilitator guide · 1 / 5
Croft & Sons Feed Supply
Agricultural supply · Yard and counter · Elder Valley
A wrong delivery, a slow morning and a difficult safety conversation: ordinary yard work with consequences learners can picture.
Before learners arrive
Choose one of the three cards. Read its opening and try that workday online so you can discuss the consequences. Print one card per pair; keep this guide and the discussion sheet for yourself. No account is needed.
A 35-minute session
- Frame · 3 minutes. “We are practicing decisions, not grading people. Explain what you would do and what it might cost.” Do not announce the skills beforehand.
- Notice · 5 minutes. Read the card independently or aloud. Separate known facts from assumptions; allow a private written response.
- Decide · about 12 minutes. Play the selected workday, or discuss the printed opening offline. In pairs, alternate decision-maker and observer. Offline cards cover the opening only, not branching consequences.
- Discuss · 10 minutes. Use the matching question on sheet 5. Invite two defensible approaches, then name the trade-off and the boundary.
- Reflect · 5 minutes. Use the exit reflection. Learners may pass or write privately; do not require personal workplace disclosures.
Keep the boundary clear
Verify the product against the order. Seniority does not make unsafe lifting safe; seek equipment or authorized help rather than accepting a physical risk.
Observe without grading
Listen for a learner distinguishing facts from guesses, explaining who is affected, and naming a next action. Record only what was actually said or chosen, not confidence, personality or assumed competence.
Suggested timings are flexible. Most practice scenarios take about 12 minutes; exploration and reflection add optional time.
SkillRise Spark · Learner scenario card · 2 / 5
Croft & Sons Feed Supply · Workday 01
The Wrong Load
Monday · 7:52 AM
You loaded the Marsh Farm order yourself before Denny went off to deal with a delivery of his own. Two pallets of calf starter, one bag of mineral lick, same as always. Reuben left at seven.
Your phone rings. It's Reuben.
Reuben: Hey. So, I'm at Marsh, and this isn't calf starter.
You feel your stomach drop before he even finishes.
Reuben: It's the ewe nuts. Same size bag, wrong pallet, I didn't check the print before I drove off either.
He's forty minutes out on roads with nowhere to turn a loaded van around easily. The farmer is standing right there, waiting to feed calves that are due their morning ration in about an hour.
What do you tell Reuben to do?
- “Can Marsh use the ewe nuts short-term while I get the right order out to you?”
- “Don't unload it. Come back and we'll fix it here.”
- “Hold on, let me check with Walt before we do anything.”
- “Tell them I'm sorry, I'm loading the right pallet now and driving it out myself.”
My next action and why: __________________________________
What it protects — and what it costs: ________________________
What I still need to check: __________________________________
No grades. Real consequences. Explain your reasoning; safety and privacy boundaries still apply.
skillriseapp.lovable.app/work/croft-and-sons/wrong-loadSkillRise Spark · Learner scenario card · 3 / 5
Croft & Sons Feed Supply · Workday 02
A Slow Morning
Tuesday · 8:10 AM
The yard's dead this morning — no deliveries booked until one. Arla's doing the accounts for the fuel side of the business at the register. You're meant to be restocking the shelf of wormers and checking the bulletin board for anything past its date.
The bell over the door goes. It's Fenn Ashby, who farms up past the old mill and comes in most Tuesdays whether he needs anything or not.
Arla: Morning, Fenn.
you: Morning.
Fenn doesn't come to the counter straight away. He looks at the bulletin board instead.
What do you do?
- “What can I get for you today, Fenn?”
- “Anything catch your eye up there?”
- Keep restocking and let him come to you.
- Ask how the lambing went this year.
My next action and why: __________________________________
What it protects — and what it costs: ________________________
What I still need to check: __________________________________
No grades. Real consequences. Explain your reasoning; safety and privacy boundaries still apply.
skillriseapp.lovable.app/work/croft-and-sons/slow-morningSkillRise Spark · Learner scenario card · 4 / 5
Croft & Sons Feed Supply · Workday 03
Grab That End
Wednesday · 6:40 AM
The forklift is over by the far bay, still hooked up to yesterday's delivery. Denny's already got one hand on a pallet of mineral blocks that's easily four hundred pounds, trying to walk it a few feet by hand.
Denny: Grab that end. Truck's here in fifteen and I'm not waiting on the loader for this.
He's not asking twice. He's already leaning into it.
You've done the online safety module. You're fairly sure this is exactly the kind of lift it told you not to do by hand, especially not with two people and no proper grip.
What do you do?
- “I'm not comfortable lifting this by hand. Let's grab the loader.”
- “Could we move the forklift over? It's right there.”
- Grab the other end and help him move it.
- “Give me one second” — and go get Walt or Arla.
My next action and why: __________________________________
What it protects — and what it costs: ________________________
What I still need to check: __________________________________
No grades. Real consequences. Explain your reasoning; safety and privacy boundaries still apply.
skillriseapp.lovable.app/work/croft-and-sons/grab-that-endSkillRise Spark · Discussion & reflection · 5 / 5
Bring the decisions into the room
01 · The Wrong Load
What part of the wrong load belongs to the person, and what part belongs to the process?
02 · A Slow Morning
How would you decide what deserves attention on a slow morning?
03 · Grab That End
What makes it harder to question a physical risk when a senior coworker is asking?
When the group disagrees
Ask: “What is the strongest case for the other option? Who carries its cost? What fact would change your mind?” Explore the reasoning without endorsing unsafe action. State the relevant boundary plainly.
Reveal the skills after practice
Ask learners to name a skill in the action they actually chose. These are discussion connections, not automatic evidence:
- The Wrong Load: Accuracy · Accountability · Problem-solving
- A Slow Morning: Attentiveness · Time management · Professionalism
- Grab That End: Safety judgment · Speaking up · Weighing pressure
Exit reflection
How would you flag a process error before it causes another wrong delivery?
“In this practice, I chose to ______ because ______. Next time, I would check ______.”
Adapt to your learners
Read aloud or allow silent reading. Explain unfamiliar terms without choosing for learners. Offer spoken, written or partner responses; never require acting or personal disclosure. Use one card for a short session, or compare workplaces in a longer class.
Evidence, not a credential
Separate skills practiced, actions demonstrated in actual choices, and areas still developing. Offline discussion does not generate a platform evidence card. Neither a discussion nor an online evidence card proves real-world competence or awards a certificate, credential or grade.