Five sheets · US Letter · Print the whole pack, or select pages 2–4 for learner cards.
SkillRise Spark · Facilitator guide · 1 / 5
Harrow Plain Packhouse
Food processing · Grading and packing line · Harrow Plain
Deadline pressure, translation work and a signature on a sheet make responsibility visible on a seasonal packing line.
Before learners arrive
Choose one of the three cards. Read its opening and try that workday online so you can discuss the consequences. Print one card per pair; keep this guide and the discussion sheet for yourself. No account is needed.
A 35-minute session
- Frame · 3 minutes. “We are practicing decisions, not grading people. Explain what you would do and what it might cost.” Do not announce the skills beforehand.
- Notice · 5 minutes. Read the card independently or aloud. Separate known facts from assumptions; allow a private written response.
- Decide · about 12 minutes. Play the selected workday, or discuss the printed opening offline. In pairs, alternate decision-maker and observer. Offline cards cover the opening only, not branching consequences.
- Discuss · 10 minutes. Use the matching question on sheet 5. Invite two defensible approaches, then name the trade-off and the boundary.
- Reflect · 5 minutes. Use the exit reflection. Learners may pass or write privately; do not require personal workplace disclosures.
Keep the boundary clear
Check written grading specifications rather than quietly changing them to meet a deadline. Sign only for checks you can verify, and escalate unclear instructions.
Observe without grading
Listen for a learner distinguishing facts from guesses, explaining who is affected, and naming a next action. Record only what was actually said or chosen, not confidence, personality or assumed competence.
Suggested timings are flexible. Most practice scenarios take about 12 minutes; exploration and reflection add optional time.
SkillRise Spark · Learner scenario card · 2 / 5
Harrow Plain Packhouse · Workday 01
The Truck at Eleven
Monday · 5:52 AM
Week three of the season. You've been on Line 2 nine days. The belt is already running when you clock in, and Denise is at the far end with a clipboard, watching the export lane like it owes her money.
Denise: Truck's here at eleven, not ten past. We're forty crates light for the order.
She says it to the line in general, but she's looking at the grade-out chute — the crates of produce that don't meet the export spec and get diverted to the domestic bin.
Denise: Anything borderline, use your judgment. Don't be precious about it today.
You've been told exactly the opposite in training: bruised skin, soft spots and undersize go in the domestic bin, no exceptions, because the export buyer rejects the whole pallet if they find even one.
A crate comes down the belt: soft spots on maybe a third of it. Borderline. What do you do?
- Send it to the domestic bin, spec as trained.
- Let it go to export — it's close enough, and the truck is the truck.
- Stop the belt a second and ask Denise directly.
- Send it to domestic, then tell Denise you did, so it's on record.
My next action and why: __________________________________
What it protects — and what it costs: ________________________
What I still need to check: __________________________________
No grades. Real consequences. Explain your reasoning; safety and privacy boundaries still apply.
skillriseapp.lovable.app/work/harrow-plain-packhouse/the-truck-at-elevenSkillRise Spark · Learner scenario card · 3 / 5
Harrow Plain Packhouse · Workday 02
Line Speed
Tuesday · 5:40 PM
Ten hours ahead of you. Nyo waves you over before the belt even starts, two new faces beside her.
Nyo: This is Htoo and this is San. First night. English is coming, not here yet.
Htoo nods at you. San is already looking at the sizing gauge like it's a puzzle.
Nyo: I've got the domestic end. Can you take them through sizing? I'll check back at break.
You've done sizing for two weeks. You've never taught it to anyone.
How do you actually show them the sizing gauge?
- Slow down, demonstrate silently a few times, let them copy you.
- Explain it in plain, simple English, slowly.
- Pull out your phone and try a translation app.
- Ask Nyo to stay two more minutes before she goes to her end.
My next action and why: __________________________________
What it protects — and what it costs: ________________________
What I still need to check: __________________________________
No grades. Real consequences. Explain your reasoning; safety and privacy boundaries still apply.
skillriseapp.lovable.app/work/harrow-plain-packhouse/line-speedSkillRise Spark · Learner scenario card · 4 / 5
Harrow Plain Packhouse · Workday 03
Your Initials on the Sheet
Thursday · 9:15 AM
Denise has the count sheet from Monday's load — the same truck at eleven, the same forty crates you were part of grading. Two things are wrong with it: the count is four crates short, and the pallet label says a different grade than what actually shipped.
Denise: You signed off on the sizing count for that run. Your initials, bottom right.
It's true. You did initial it — quickly, at the end of a long shift, trusting the numbers Nyo called out to you.
Denise: The buyer's asking questions. I need to know what actually happened before I answer them.
What do you tell Denise?
- “I signed it. If it's wrong, that's on me to help sort out.”
- “I signed off on the count Nyo called out. I didn't check every crate myself.”
- “Walt scanned it onto the truck. Maybe check with him first.”
- “Honestly, I'm not sure what happened. Can we look at it together?”
My next action and why: __________________________________
What it protects — and what it costs: ________________________
What I still need to check: __________________________________
No grades. Real consequences. Explain your reasoning; safety and privacy boundaries still apply.
skillriseapp.lovable.app/work/harrow-plain-packhouse/your-initials-on-the-sheetSkillRise Spark · Discussion & reflection · 5 / 5
Bring the decisions into the room
01 · The Truck at Eleven
Who has authority to resolve a borderline crate, and who carries the cost of the decision?
02 · Line Speed
How could the team recognize the time a coworker spends translating instructions?
03 · Your Initials on the Sheet
What does your signature actually confirm, and what still needs checking?
When the group disagrees
Ask: “What is the strongest case for the other option? Who carries its cost? What fact would change your mind?” Explore the reasoning without endorsing unsafe action. State the relevant boundary plainly.
Reveal the skills after practice
Ask learners to name a skill in the action they actually chose. These are discussion connections, not automatic evidence:
- The Truck at Eleven: Ethical reasoning · Boundary setting · Clear communication
- Line Speed: Clear instruction · Asking for help · Working with strangers
- Your Initials on the Sheet: Accountability · Clear communication · Working under ambiguity
Exit reflection
How could you check that an instruction was understood without making someone feel tested?
“In this practice, I chose to ______ because ______. Next time, I would check ______.”
Adapt to your learners
Read aloud or allow silent reading. Explain unfamiliar terms without choosing for learners. Offer spoken, written or partner responses; never require acting or personal disclosure. Use one card for a short session, or compare workplaces in a longer class.
Evidence, not a credential
Separate skills practiced, actions demonstrated in actual choices, and areas still developing. Offline discussion does not generate a platform evidence card. Neither a discussion nor an online evidence card proves real-world competence or awards a certificate, credential or grade.